Refund Policy

Website: https://gso.digital
Company: GSO Digital

1. Introduction

At gso.digital, your privacy and satisfaction are important to us. This Privacy Policy explains how we collect, use, and protect your information. It also includes our Refund Policy to ensure transparency in our services and billing.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email, phone number, and other details provided through forms or communication.
  • Payment Details: Payments are securely processed through Stripe. We do not store full credit card numbers.
  • Website Usage Data: Including IP address, browser type, device data, and site activity.

3. How We Use Your Information

  • To provide our services (Local SEO, Google Ads, GMB Optimization)
  • To process payments and manage client accounts
  • To send service updates, reports, and communications
  • To improve website functionality and user experience

4. Payments via Stripe

All payments are securely processed via Stripe, a trusted third-party payment processor. Stripe may collect your billing details and uses industry-standard encryption to protect your data. You can review their privacy terms at: https://stripe.com/privacy

5. Refund Policy

We aim to deliver results-driven services. If you’re not satisfied with the service received, you may request a refund within 7 days of purchase under the following terms:

  • Refunds are only eligible for services that have not yet been fully delivered.
  • Custom services (e.g., local SEO campaigns already launched) may not qualify for full refunds but may be reviewed case-by-case.
  • To request a refund, contact us at [email protected] with your order details and reason for the request.

We value transparency and will do our best to resolve any issues quickly and fairly.

6. Cookies and Tracking Technologies

We use cookies to improve your experience, analyze site traffic, and deliver relevant ads. You can disable cookies via your browser settings.

7. Information Sharing and Security

  • We never sell or rent your personal data.
  • We only share your data with trusted providers (e.g., Stripe, Google) for essential operations.
  • We follow best practices to protect your data against unauthorized access.

8. Your Rights

You have the right to:

  • Access or correct your data
  • Request deletion of your data
  • Opt out of marketing at any time

Email us at [email protected] to exercise these rights.

9. Children’s Privacy

We do not knowingly collect personal information from individuals under 13 years old.

10. Changes to This Policy

We may update this policy. Any changes will be posted here with a new effective date.

11. Contact Us

GSO Digital
Email: [email protected]
Website: https://gso.digital